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เรียนจาก PacRim
1.Be proactive - I am free to choose and am responsible for my choices.
2.Stimulus--> Response : Stimulus -Freedom to chose-Response
3.Circle of Influence : Circle of Concern เรากำหนด:ฟ้ากำหนด
4.Trust + = speed + cost -
5.Definition: Trust = Integrity +Intent + Capabilities + Results
6.Behavior: Trust = Talk straight + Demonstrate respect + Create transparency + Right wrongs + Show loyalty + Deliver results + Get better +Confront reality +Clarify expectations + Practice accountability + Listen first + Keep commitments + Extend trust
7.Influence =
1. Do they enjoy it? Personal Motivation : Help them love what they hate
2 Are they personally able? Personal Ability : Help them do what they can't
3. Do others motivate? Social Motivation : Provide encouragement
4. Do others make it easier? Social Ability : Provide assistance
5. Do things motivate? Structural Motivation : Change their economy
6. Do things make it easier? Structural Ability : Change their environment
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